Get in touch

Questions about a book or an order? We’re here to help.

Send us a message

We aim to reply within 1 working day. For order enquiries, please include your order number.

Please check your details are correct. All data is handled in accordance with our privacy policy

Other ways we can help

General enquiries

Orders, tracking, returns, book stock or a little help choosing.

hello@vipreading.co.uk

Email us

School orders

Ordering for your school? We typically offer 30% off or more on large orders. Get in touch for a tailored quote.

Request a quote

Registered details

VIP Reading Ltd
Company no. 11659071

190 Nettleham Road
Lincoln, LN2 4DQ

Official correspondence only
Data Protection Officer: Rob McCann

Frequently asked questions

How will my order be delivered?

All orders are sent using Royal Mail Tracked. We’ll email your tracking details when your order is dispatched.

Where is my order?

Check your dispatch email and follow the tracking link for the latest delivery update. If you need help, email hello@vipreading.co.uk with your order number.

Do you offer discounts for schools?

Yes! We typically offer 30% off or more on large school orders. Send us your book list and quantities, and we’ll prepare a tailored quote.

Can you supply class sets or a selection of books for our school?

Absolutely. We can help with class sets, curriculum books, topic packs and library or reading-corner refreshes. Tell us what you need—or ask us for help choosing.

Do you supply books for the Grammarsaurus curriculum?

Yes—VIP Reading is THE official book supplier for the Grammarsaurus curriculum. Browse our Grammarsaurus collections or contact us for help putting your order together.

Can you source a book that isn’t on your website?

Get in touch with the title, author or ISBN and the number of copies you need. We’ll check availability and pricing for you.

What does “available on backorder” mean?

You can order the book, but it isn’t ready for immediate dispatch. This may be because it hasn’t been published yet or we’re awaiting stock. Contact us if you need it by a particular date.

Can I return an order?

Please see our Terms & Conditions for cancellations, returns and refunds. If you need help, contact us with your order number.

How quickly will you reply?

We aim to respond within one working day. Email us or use the message form above.