Terms & Conditions

VIP Reading Terms and Conditions

Company Name: VIP Reading Ltd Co. Registered Number: 11659071 Registered in: England & Wales

The following are the terms and conditions (the “Terms”) for the use of the VIP Reading web site (the “Site”), VIP Reading Services, and related material. By accessing or using the Site, you agree to be bound by these Terms.

1. General

With each visit to the Site or placing an order, you signify your agreement to these Terms.

These Terms were last modified on 14th November 2025.

VIP Reading Material is defined as any intellectual property, legal materials, documents, web pages, software, products, web links, email, information, or any other materials provided by or previously provided by VIP Reading.

We reserve the right to amend these Terms from time to time. The revised Terms will apply from the date of publication on the Site.

2. Use of the Website

If you do not wish to be bound by these Terms, you are not granted authority to use or access the Site or VIP Reading Material.

To the maximum extent allowable under applicable law, except as explicitly identified in these Terms, you agree not to publish, re-publish, lend, licence, give away, look at the software source code, modify the software source code, post to an Internet web site, or use in an automated system any VIP Reading Material. You further agree not to utilise VIP Reading Material in any way for the creation of an automated system or website, nor will you allow or assist a third party to do so. You agree to only use VIP Reading Material and the Site as a customer.

Licences granted are subject to these Terms, and are non-exclusive, non-transferable, and revocable. VIP Reading retains the right to prohibit organisations, groups, individuals, or yourself from using its websites or VIP Reading Material or VIP Reading Services at its discretion.

3. Intellectual Property and Copyright

All copyright and other intellectual property rights (registered and unregistered) of VIP Reading Material belong to VIP Reading Ltd. Nothing in the Terms grants you a right or licence to use any intellectual property rights owned or controlled by VIP Reading except as expressly provided in these Terms.

VIP Reading Material contains information and intellectual property that is selected and organised by VIP Reading and represents significant work made by VIP Reading. Nothing in the Terms should be construed as granting any licence or right to use any VIP Reading Material or intellectual property displayed or used in any VIP Reading Material except as expressly provided in the Terms.

You agree to the following:

The VIP Reading Material is the property of VIP Reading Ltd.
You will not use the VIP Reading Material for any purpose other than is expressly permitted in these Terms.
You will not distribute in any medium any VIP Reading Material without VIP Reading prior written authorisation or as expressly provided in these Terms.
Any distribution or past distribution of any VIP Reading Material that violates these Terms could be subject to damages.
You will not replicate or modify the designs of VIP Reading Materials.
VIP Reading Material remains the property of VIP Reading Ltd who identifies itself as the author of the work under the Copyright, Designs and Patents Act 1988.

4. Purchases and Payments

All purchases of physical books, merchandise, and subscriptions can be made by card (via PayPal Business), invoice, cheque, or bank transfer.

When an error is made by a member of the VIP Reading staff or through the website (e.g., incorrect pricing or stock levels), we reserve the right to modify or cancel the order. We will always communicate this information to our customers.

5. VIP Book Box Subscriptions

5.1 Bi-Monthly Payment and Dispatch

Our subscription service provides a curated book box delivered bi-monthly (every two months).
The subscription fee is charged bi-monthly to your nominated payment method.
A customer must have an active subscription and have successfully completed the bi-monthly payment in order to receive a box.
Payment must be successfully taken before the announced dispatch date for the current box cycle. Failure to complete payment will result in the box for that cycle not being dispatched.

5.2 Cancellation Policy

You may cancel your Bi-monthly VIP Book Box subscription at any time by providing written notice to hello@vipreading.co.uk.
We require a minimum of 30 days written notice prior to the next scheduled dispatch date to ensure your cancellation can be processed before the current box is shipped and the next payment is taken.
Cancellations processed before the dispatch date will mean that a customer will not receive the upcoming box.
The subscription will remain active until the end of the paid bi-monthly period following the 30-day notice period. No pro-rata refunds will be given for the remaining days of a paid period.

5.3 12-Month Subscriptions

12-month subscriptions may be cancelled anytime after the initial 12-month period, provided written notice is given in accordance with the 30-day notice rule detailed in Clause 5.2.

6. Consumer Rights, Returns, and Refunds (Physical Goods)

This section applies to all purchases of physical books and non-subscription merchandise (“Goods”). These Terms do not affect your statutory rights under UK law, including the Consumer Contracts Regulations 2013 and the Consumer Rights Act 2015.

6.1 Right to Cancel (Cooling-Off Period)

For purchases of Goods, you have the right to cancel your order within 14 calendar days from the day after you receive the Goods, without giving any reason (the “cooling-off period”).
To exercise this right, you must inform us of your decision to cancel by a clear statement (e.g., an email to hello@vipreading.co.uk).
If you cancel, you must return the Goods to us within 14 days of informing us of the cancellation. You will be responsible for the direct cost of returning the Goods unless they are faulty or were sent in error.
We will refund the cost of the Goods and the original standard delivery charge (if applicable) within 14 days of receiving the returned Goods or proof of postage. The Goods must be returned in a re-saleable condition.

6.2 Faulty or Mis-described Goods

If any Goods are faulty, damaged, or mis-described, you have a legal right to a refund, repair, or replacement. Please notify us immediately at hello@vipreading.co.uk. We will bear the cost of return postage for faulty items.

6.3 Refunds for Subscriptions

Due to the nature of the service, refunds for the VIP Book Box are generally not offered once the box has been dispatched, unless the contents are faulty or damaged, in which case Clause 6.2 applies.

7. Special Offers

From time to time, we may offer special promotions, discounts, or offers to our customers.

VIP Reading Ltd reserves the right to modify or cancel any promotional offer or discount code at any time without prior notice.

8. Personal Information and Data Protection

At VIP Reading Ltd, personal information is treated with due diligence and care. Rob McCann, The Data Protection Officer, ensures that VIP Reading meets the GDPR expectations. Further details can be found in our Privacy Policy: https://www.vipreading.co.uk/privacy-policy/

All reasonable care is taken by us to ensure all information provided by you in connection with an order is secure. In the event that you may suffer loss through a third parties unauthorised access to any data provided, we cannot be held liable for that loss unless this is solely due to our negligence.

9. Disclaimer and Limitation of Liability

Every effort is made to ensure information displayed on VIP Reading Material, both printed and digital, is accurate. Where inaccurate information is identified, VIP Reading will act swiftly to rectify the situation. Please contact hello@vipreading.co.uk.

Except as expressly provided in these Terms or where prohibited by law, we are not responsible for any loss, injury, claim, liability, damage, or consequential damage related to your use of VIP Reading Material and VIP Reading Services, or for inaccessibility of VIP Reading Material and VIP Reading Services whether from errors or omissions in the content of VIP Reading Material and VIP Reading Services or any other linked sites or for any other reason. Use of VIP Reading Material and VIP Reading Services is at your own risk.

Nothing in these Terms shall limit or exclude our liability for death or personal injury caused by our negligence, or for fraud or fraudulent misrepresentation, or any other liability which cannot be limited or excluded by applicable law.

10. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.